Articles & Resources

The Future of Customer Interaction: Digital Humans and Chatbots

In the rapidly evolving landscape of artificial intelligence, two technologies are making significant strides in transforming customer interaction: digital humans and chatbots. At YepAI, we specialize in creating digital humans for websites, offering a seamless blend of human-like interaction and advanced AI capabilities. Digital humans are hyper-realistic, AI-driven avatars designed to interact with users in a natural, human-like manner. Unlike traditional chatbots, which rely solely on text-based communication, digital humans incorporate facial expressions, body language, and voice modulation to create a more engaging and immersive user experience.