For Australian Shopify Stores

It’s 9pm in Perth. Your Store’s Still Open.Is Anyone Answering?

From Perth to Auckland, shoppers ask about sizing, stock and delivery long after your team knocks off in Melbourne or Sydney. Put the AI Support Agent on the night shift free for 14 days and every question gets an answer.

See What It Costs Me Or start a 14-day free trial

Set up in under 10 minutes
Installs from the Shopify App Store
Cancel anytime, no lock-in

Prices in AUD · Registered Australian business, ABN 83 644 963 913 · Melbourne

Cost Calculator

What Those Hours Are Worth.To Your Store, Every Month.

Two numbers from your Shopify dashboard. Set your team’s hours, move the assumptions, and watch the number change. Nothing is sent or saved.

Step 1 · Two numbers from your Shopify dashboard

Orders per month

Shopify Analytics, last 30 days.

Average order value

In AUD. Shopify calls this AOV.

Step 2 · Your team’s hours

Team comes online

Team signs off

That leaves 14 hours a day with nobody serving. Synced with the shift clock.

These are starting assumptions, not benchmarks. If you know your own numbers, use them.

Shoppers who ask a question before buying22%

Pre-sale questions on sizing, stock, shipping and returns.

Of those, shoppers who leave when nobody answers55%

Shoppers who give up rather than wait until morning.

Traffic that lands in your uncovered hours35%

Estimated from your shift with a typical evening-weighted traffic curve.

Revenue at stake while nobody’s serving

Estimated $2,343

AUD a month · Estimate

of traffic lands in uncovered hours: 35%; of traffic lands in uncovered hours
orders a month placed while you’re off: 176; orders a month placed while you’re off
uncovered every week: 98h; uncovered every week

How it’s worked out

$55,000 monthly revenue
× 35% traffic in uncovered hours
× 22% ask a question first
× 55% leave without an answer
= $2,343 a month

An estimate based on the assumptions on the left, not a guarantee of results.

Overnight

Every Question Asked While You Slept. Still Waiting at 8:30am.

From Perth to Auckland, shoppers ask when it suits them. This is one night in a sample store, and how long each person waits when nobody is on shift.

See What It Costs Me

Your inbox overnight

Team signed off 5:30pm AEST · sample store

6 waiting

P
Perth · 7:12pm 13h 18m
Does the linen shirt run true to size?
B
Brisbane · 8:47pm 11h 43m
Can I change the delivery address on order #4471?
S
Sydney · 10:40pm 9h 50m
Is the navy back in size 10, or is it gone for good?
M
Melbourne · 11:55pm 8h 35m
Do you ship to New Zealand, and how long does it take?
A
Auckland · 2:14am 6h 16m
I ordered the wrong size. Can I swap it?

With the AI Support Agent on shift, each gets an answer in under 30 seconds.

Proof

Every Hour Covered.Every Question Answered.

of customer enquiries are resolved instantly

response time

higher conversion rates

ROI from after-hours sales

RoraHub

Golf & pickleball training aids · Shopify

Customer Story

How RoraHub Reclaimed 40% of Its Lost After-Hours Revenue.

RoraHub, a Shopify store for golf and pickleball training aids, used Yep AI to answer technical setup questions and recommend gear 24/7, turning off-hours questions into sales.

“Customers often have urgent questions about setup… YepAI ensures we're always available. It transformed how we connect with buyers.”
RoraHub Team

Read the Customer Story

Yep AI sales assistant live on RoraHub’s Shopify store

AI-driven conversion uplift
ROI via after-hours sales
reduction in support costs
customer satisfaction (CSAT)
repeat purchase rate

Against Your Number

Put the AI Support Agent on Every Shift.For Less Than a Night Shift.

Growth is the plan with the AI Support Agent on shift 24/7. Here it is next to what the calculator says is at stake.

Your estimate vs. the Growth plan

At stake every month$2,343

Growth plan, monthly billing$449

On your numbers, the Growth plan costs about 19% of what the estimate puts at stake each month. Annual billing brings the price down by 20%.

Estimate from the calculator above. Prices in AUD.

The after-hours plan

Growth

Support and marketing agents

$449/month

Everything in Core
7,000 AI credits / month
24/7 Shopify website chat
Pre-sale customer support
Product recommendations
Upsell and cross-sell support
Abandoned cart recovery
Order status and tracking
90+ multilingual support
Standard onboarding
Cancel anytime, no lock-in

Choose a time

Pick a preferred day

Book a 15-Min Walkthrough

You’ll confirm the exact time on the next screen.

Compare every plan

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FAQ

Before You Close the Gap.The Questions Stores Ask First.

How accurate is the after-hours estimate?

It’s an estimate, not a forecast. It multiplies your monthly revenue by the share of traffic that lands in your uncovered hours, the share of shoppers who ask a question before buying, and the share who leave when nobody answers. Every percentage is a starting assumption you can change in the calculator.

How is this different from the chatbot I already tried?

Scripted chatbots only know your FAQ. A Yep AI Agent works from your live Shopify data, so it knows which orders shipped, which sizes are back in stock and what to recommend next. It resolves the request instead of deflecting it.

Is my store and customer data safe?

Your store data stays yours. It’s used only to serve your customers, never shared without your permission, and never used to train other stores’ AI Agents. Data travels over TLS, AI Agents only request the Shopify scopes their job needs, and you control which employees are active and what they can say.

Your Store Never Knocks Off. Start Your 14-Day Free Trial.

Put the AI Support Agent on shift tonight and wake up to answered questions, recovered carts and a quieter inbox. Set up in under 10 minutes, prices in AUD.

Get the Free Playbook Or start the free trial